AFTER A MONTH THEY FINALLY GAVE ME A QUOTE FOR OVER $28,000 FOR MAINTENANCE AND SOME FAB WORK ON MY ALREADY BUILT TOP DRIVE . I TOLD THEM THATS MORE THAN I WANTED TO SPEND AND THOUGHT IT WAS VERY HIGH GIVEN THE SCOPE OF WORK BUT I DID APPROVE THAT SCOPE OF WORK BE DONE.
5 MONTHS LATER I RECEIVED THE FINAL BILL FROM RODNEY FOR OVER $8000 MORE THAN THE QUOTE I APPROVED. WHEN I QUESTIONED THE OVER AMOUNT RODNEY SAID I HAD APPROVED ALL THE OVERAGES. THE TRUTH IS THEY NEVER SENT ME ANYTHING OR COMMUNICATED OVERAGES IN ANYWAY. I ASKED RODNEY TO PROVIDE THE EMAILS WHERE I APPROVED THEM. TO DATE HE HAS FAILED TO DO SO.
AFTER EXPLAINING TO RODNEY I WAS NOT TRYING TO GET OUT OF ANYTHING AND HAD NO PROBLEM PAYING THE AMOUNT I WAS QUOTED HE SIMPLY DID NOT CARE THAT HIS COMPANY WAS AT FAULT IN THE MATTER AS HE KNEW TEXAS LAW WAS ON HIS SIDE AT THIS POINT. HE SIMPLY SAID THE TRUCK WILL REMAIN IN HIS POSSESSION UNTIL THE AMOUNT IS PAID IN FULL. BUYER BEWARE
AFTER EXPLAINING TO RODNEY I WAS NOT TRYING TO GET OUT OF ANYTHING AND HAD NO PROBLEM PAYING THE AMOUNT I WAS QUOTED HE SIMPLY DID NOT CARE THAT HIS COMPANY WAS AT FAULT IN THE MATTER AS HE KNEW TEXAS LAW WAS ON HIS SIDE AT THIS POINT. HE SIMPLY SAID THE TRUCK WILL REMAIN IN HIS POSSESSION UNTIL THE AMOUNT IS PAID IN FULL. BUYER BEWARE THAT IN TEXAS A MECHANIC CAN LEGALLY HOLD YOUR VEHICLE UNTIL THE BILL IS PAID IN FULL EVEN IF THE BILL IS HIGHER THAN THE QUOTE YOU RECEIVED.
I TRIED CALLING RODNEY ONCE MORE TO WORK THIS OUT BUT HE WOULD NOT TAKE MY CALL OR TEXT. I HAD NO CHOICE BUT TO SHOW UP WITH THE FULL AMOUNT HE WAS CLAIMING AND DEMAND HIM RELEASE MY TRUCK. HE STILL TRIED MULTIPLE TIMES TO NOT RELEASE MY VEHICLE. ONLY AFTER I THREATENED TO CALL THE POLICE DID HE FINALLY DECIDE TO RELEASE MY VEHICLE AND
I TRIED CALLING RODNEY ONCE MORE TO WORK THIS OUT BUT HE WOULD NOT TAKE MY CALL OR TEXT. I HAD NO CHOICE BUT TO SHOW UP WITH THE FULL AMOUNT HE WAS CLAIMING AND DEMAND HIM RELEASE MY TRUCK. HE STILL TRIED MULTIPLE TIMES TO NOT RELEASE MY VEHICLE. ONLY AFTER I THREATENED TO CALL THE POLICE DID HE FINALLY DECIDE TO RELEASE MY VEHICLE AND OF COURSE FOR THE FULL AMOUNT EVEN THOU I GAVE HIM THE OPPORTUNITY TO DO THE RIGHT THING ONE MORE TIME. NOT ONLY DID HE OVER CHARGE ME BUT I DID NOT GET EVERYTHING THAT WAS ON THE QUOTE I DID APPROVE. SHORTLY AFTER LEAVING HIS PLACE THE SERPENTINE BELT I PAID TO HAVE REPLACED BROKE LEAVING US STRANDED ON THE SIDE OF THE ROAD FOR SEVERAL HOURS(PICTURE ABOVE). THAT IS WHEN I DISCOVERED THE COOLANT HAD NOT BEEN REPLACED EVEN THOU HE CHARGED ME OVER $700 TO "THOROUGHLY CLEAN" THE RADIATOR. THERE ARE MULTIPLE OTHER FLAWS IN THE WORK THEY PERFORMED AS WELL.A NEW LITE BAR DOES NOT WORK. THE SWITCH THEY INSTALLED THAT MAKES THE TRUCK DRIVABLE FROM TOP OR BOTTOM DOES NOT WORK THEREFORE THE TRUCK CAN ONLY BE DRIVEN FROM THE TOP. IT IS MY OPINION RODNEY IS DISHONEST AS I CAUGHT HIM IN MULTIPLE LIES AND HE ONLY CARES ABOUT BEING PAID TOP DOLLAR FOR SUBPAR WORK. IN MY CASE THE QUOTE HE SPENT A MONTH ON MEANT NOTHING AS HE SIMPLY CHARGED WHAT HE WANTED TO AND DID NOT CARE ABOUT THE CUSTOMER OR SIMPLY DOING THE RIGHT THING. LUCKILY HE IS NOT THE ONLY GAME IN TOWN SO BUYER BEWARE.